Each answer below is drawn from the sources listed at the foot of the page, read on 31 October 2026. If the hotel changes a rule, its own page wins over ours. Something missing? Ask it in the notes box of the form and we will answer with your quote.
Is this The Ville's official website?
No. Breakwater Stays is an independent guide with its own booking desk. The hotel's own site is the-ville.com.au, and we are not affiliated with The Ville, Ardo or Morris Group.
Does sending the form book a room?
No. It sends your dates to our desk. We check availability and the rate with the hotel's reservations team or a booking partner and reply by email. Nothing is booked or charged until you say yes.
How does this site make money?
When a request made here becomes a confirmed stay, the hotel or the booking partner pays us a commission. You never pay us, and we add no fee. Details on Follow the money.
What are check-in and check-out times at The Ville?
Check-in is at 2pm and check-out at 10am. Early check-in depends on the room being ready; late check-out depends on availability and may cost extra.
What does a room cost?
On 31 October 2026 the hotel listed "from" rates between $255 a night for a Deluxe Room and $650 for the Pelorus Suite. These are starting points, not quotes; the rate for your dates comes with our reply.
Which rooms have a balcony?
The suites. The hotel's FAQ says suites have balconies; the rooms do not. The lowest-priced suite is the Deluxe Suite.
Can we bring children?
Yes, with care over the room type. Only the Deluxe Room lists two adults and two children. Portacots are free and rollaways cost $50 a night in king rooms and suites, both subject to availability. Guests under 18 cannot stay without a legal guardian.
Is parking free?
Outdoor parking is free, subject to availability; the hotel counts 300 spaces. Valet parking costs $15 a day.
How do we get from the airport?
Taxi or rideshare takes about ten minutes, plus a $3.80 airport toll. Translink Route 222 runs to the city hourly from 4am to 11pm for 50 cents, and an Airport Shuttle serves city hotels. More on getting here.
Can we walk to the Magnetic Island ferry?
The hotel says the Magnetic Island ferry terminal is within walking distance. SeaLink's catamarans take about 20 minutes to cross, with 17 trips a day.
Is the pool open all year?
Yes, from 7am to 7pm every day. The hotel heats it to 25 degrees through winter. Visitors who are not staying can buy a day pass or book a cabana.
Is there a bond at check-in?
Yes. The hotel holds $100 a night on a credit card for incidentals. Release can take 7 to 10 business days, depending on your bank.
Are pets allowed?
The hotel does not publish a pet policy. If you need to bring an animal, tell us in the request and we will ask Reservations before quoting.
Can we swim at the beach in summer?
From November to May it is stinger season. The council nets the Strand and puts lifeguards on from 9am, but says the nets are not 100% effective and recommends a stinger suit. See stinger season.
Who can enter the casino?
Adults 18 and over with government-issued photo ID. Entry is free and photography is not allowed. We cover only the rules, on the casino, plainly; our desk does not arrange anything there.
We already booked with the hotel. Can you change it?
No. Contact whoever holds the booking. For direct bookings that is the hotel, on +61 7 4722 2333, with reception open 24 hours.
Sources for this page (read 31 October 2026):