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Townsville AEST Front desk at The Ville: 24 hoursPool 7am–7pm: daily 18+ · Gambling Helpline 1800 858 858
Breakwater StaysThe Ville, Townsville · reviewed

Access · two halves

Accessibility

Two questions in one page: can you use this website, and can you use the hotel? We can answer the first fully. For the second, we report what is published and say plainly what is not.

This website

If something on the site does not work for you, write to hello@breakwaterstays.com and tell us the page. We will fix it or send you the information another way.

The hotel

The Ville does not publish accessible-room details on its website: nothing on roll-in showers, grab rails, door widths or hearing kits. We do not guess. Put your needs in the request and we will ask Reservations for written answers before we quote.

What is published: valet parking ($15 a day) and free outdoor parking, a 24-hour front desk, and a concierge service. Interconnecting rooms are available but limited.

Around the hotel

Send your dates and access needs

Room request · not a booking

Ask our desk for a room at The Ville

A person on our booking desk reads every request, checks the dates and the rate with the hotel's reservations team or a booking partner, and replies by email. We never ask for card details. Sending this form books nothing.

Thanks, your request is with us. We answer by email, usually within one business day, with what is open for those dates and the rate. Nothing is booked and nothing is charged unless you confirm.

We earn a commission only when a request sent here turns into a confirmed stay. The hotel or the booking partner pays it, never you, and we add no fee of our own. Follow the money.

18+ only. The casino at The Ville admits adults aged 18 and over. If gambling is hurting you or someone close, call the Gambling Helpline on 1800 858 858 (free, 24/7). Responsible gambling and where to get help.

Request a room